Frequently Asked Questions

  • Do you offer 24/7 emergency service?

    Yes, Tree Control provides 24/7 emergency response for fallen or hazardous trees after storms or accidents. We prioritize safety and rapid response to prevent further property damage.
  • Do you work with insurance companies?

    Yes, we work directly with insurance companies and adjusters for storm or damage-related claims. This makes the process easier for both tree removal and storm cleanup services.
  • What's your veteran discount?

    Tree Control offers a 10% veteran discount as a thank-you to those who serve. This discount is available on all our tree services throughout central Iowa.
  • How long have you been in business?

    Tree Control is family-owned with 4 years in business and 7 years of hands-on tree service experience. We're known for reliability and professionalism across central Iowa.
  • Do you serve areas outside Des Moines?

    Yes, we serve Des Moines, Ankeny, West Des Moines, Urbandale, Altoona, Bondurant, and surrounding central Iowa communities for all tree services.
  • Do you provide free estimates?

    Yes, we provide free on-site evaluations with emailed estimates for all services. This ensures transparency and convenience for every tree care project.
  • Can you handle large land clearing projects?

    Yes, we offer full-scale land and lot clearing for new construction, property development, or landscaping projects. We're equipped for large-scale jobs and site preparation.
  • Do you clean up after tree work?

    Yes, we provide thorough cleanup after every job. For storm cleanup, we completely remove branches, limbs, and storm waste for total yard restoration.
  • How quickly do you respond to emergencies?

    Tree Control is known for fast response times in emergency situations. We provide same-day on-site inspection and emailed estimates for urgent tree removal needs.
  • Do you grind stumps completely?

    Yes, our professional-grade stump grinding provides complete removal with clean, level results. This prevents regrowth and prepares your yard for new projects.
  • When should trees be trimmed in Iowa?

    Late winter through early spring — before new growth begins — is the best window for most Iowa trees. Trimming during dormancy reduces stress, minimizes disease exposure, and lets cuts heal quickly once the growing season starts. Some species, like oaks, benefit from avoiding summer trimming entirely.
  • How is a tree safely removed near structures?

    Safe removal near homes or fences requires controlled directional cuts, rigging, and proper equipment like a bucket truck. Sections are lowered in pieces rather than felled whole, protecting surrounding structures and landscaping. Tight or fenced-yard situations may call for a climber to work from inside the canopy.
  • Why does regular tree trimming improve tree health?

    Removing dead, diseased, or crossing branches reduces decay entry points and improves airflow through the canopy. Better air circulation lowers fungal disease risk and reduces wind resistance during Iowa storms. Structural pruning also corrects weak branch attachments before they become hazards.
  • What should I do before stump grinding begins?

    Mark any underground utilities, irrigation lines, or buried wiring near the stump before the crew arrives. Clear the immediate area of lawn furniture, toys, or decorative edging. Chips will scatter during grinding, so protecting nearby garden beds or hardscaping with a barrier helps keep the work zone tidy.
  • What makes a tree a true emergency removal?

    A tree becomes an emergency when it poses immediate risk to people, structures, or utilities — think storm-split trunks leaning over a roof, root failure after saturated Iowa soil, or limbs caught in power lines. Visible cracks, sudden lean, or significant root heaving are all signs that warrant same-day professional assessment.
  • How does land clearing prepare a site for construction?

    Clearing removes trees, brush, stumps, and debris so graders and builders can access raw soil. A thorough approach preserves topsoil, manages drainage flow, and stages debris for hauling — preventing costly delays later. Selective clearing can retain valuable specimen trees or buffer zones when the project allows for it.
  • How soon should storm debris be removed after a storm?

    As soon as it is safe to do so. Leaving downed limbs and debris on the property extends hazard exposure, slows insurance documentation, and can allow secondary damage from shifting or decaying wood. A same-day assessment also captures the clearest photographic evidence for any insurance claims you may need to file.
  • What factors affect the cost of tree removal?

    Tree size, species, location, and access difficulty are the primary cost drivers. A mature oak near a house requires more rigging and time than a small open-yard removal. Presence of power lines, the need for a bucket truck or climber, and whether stump grinding is included all affect the final estimate.
  • Is trimming always better than removing a tree?

    Trimming is the right choice when a tree is structurally sound and the issue is overgrowth, dead wood, or clearance. Removal becomes necessary when the trunk is significantly decayed, the root system is failing, disease has spread beyond recovery, or the tree poses unavoidable risk to structures — no amount of trimming reverses those conditions.
  • Can a stump grow back after grinding?

    Grinding to the proper depth — typically 6 to 8 inches below grade — removes enough of the root collar to prevent most species from resprouting. Some aggressive species like silver maple or cottonwood may still send up shoots from lateral roots. Grinding deeper or treating exposed roots addresses regrowth in those situations.